Shipping policy

At Maple & Bloom Vancouver, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free shipping on all orders within Canada

Shipping Locations

This shipping policy applies to orders shipped within Canada.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: before 5:00 PM (Pacific Time, PT). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.

  • Order handling time: 1–2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.

  • Transit time: 6–8 business days (Monday to Friday).

  • Estimated delivery time: 7–10 business days.

Carrier Services

We partner with reliable carriers to ensure safe and timely delivery within Canada, including:

  • Canada Post

  • UPS

  • FedEx

Shipping Costs

Free Shipping: All orders within Canada qualify for free shipping, with no minimum order requirement.

Paid Shipping: At this time, we do not offer shipping outside Canada.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking Page.

Questions?

Visit our FAQs page at FAQ Page or contact our customer service team.

Company Information

Website: Maple & Bloom Vancouver
Warehouse Address: 5778 Production Way #113, Langley, BC V3A 4N4, Canada
Business address:
Sluitgatweg 10
Nagele, Flevoland 8308RE
Netherlands

E-mail: info@maplebloom-vancouver.ca
Contact form: click here
Phone: +14387008658

Follow us on Instagram @maplebloom_vancouver

Customer service is available Monday through Friday from 9:00 AM to 5:00 PM (Pacific Time, PT).
Response time: We aim to reply within 1–2 business days.